All Systems Operational
Hong Kong - HK02   Operational
90 days ago
99.86 % uptime
Today
Hong Kong - HK01   Operational
90 days ago
99.96 % uptime
Today
Singapore - SG01   Operational
90 days ago
100.0 % uptime
Today
Tokyo - JP01   Operational
90 days ago
100.0 % uptime
Today
LayerPanel   Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Resolved - The maintenance was completed at 13:00 (GMT +8).
May 16, 13:08 HKT
Investigating - Our system engineer team is working the urgent maintenance for phone system, and should resume service hotline immediately once the maintenance task has been completed.

Customer can use "Live Chat" channel to contact our helpdesk representative by clicking following URL if need assistance.
https://www.layerstack.com/livechat

We sincerely apologize for any inconvenience that might cause to you.
May 16, 12:10 HKT
May 15, 2018
Resolved - Network device hardware was re-applied and the issue was resolved. Sorry for any inconvenience caused
May 15, 11:18 HKT
Update - We are continuing to investigate this issue.
May 15, 09:15 HKT
Investigating - We are experiencing network connection issues with one of hypervisor. We are investigating the cause of the issue. Updates will be given as soon as we have identified the cause.
May 15, 09:15 HKT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.