This incident has been resolved.
Apr 15, 20:09 HKT
The detected hardware fault has now been resolved by replaced new hardware and all systems should be operational now.
Apr 15, 19:40 HKT
The maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:35 HKT
Hardware Replacement will be completed shortly, we will keep update here
Apr 15, 17:59 HKT
We are working on hardware replacement and it will take place over a span of 30-60 minutes.
Apr 15, 17:43 HKT
Our system engineer team has checked that there was fault alert in hardware level and we need to undergo the urgent hardware replacement to resolve this.
Apr 15, 17:35 HKT