All Systems Operational
Regions (LayerPanel v2.0) ? Operational
90 days ago
100.0 % uptime
Today
Hong Kong - HK03 Operational
90 days ago
100.0 % uptime
Today
Singapore - SG01 Operational
90 days ago
100.0 % uptime
Today
Tokyo - JP01 Operational
90 days ago
100.0 % uptime
Today
Los Angeles - LA01 Operational
90 days ago
100.0 % uptime
Today
Regions (Classic LayerPanel) ? Operational
90 days ago
99.79 % uptime
Today
Hong Kong - HK01 Operational
90 days ago
99.79 % uptime
Today
Hong Kong - HK02 Operational
90 days ago
99.79 % uptime
Today
Singapore - SG01 Operational
90 days ago
99.79 % uptime
Today
Tokyo - JP01 Operational
90 days ago
99.79 % uptime
Today
Los Angeles - LA01 Operational
90 days ago
99.79 % uptime
Today
Service Operational
90 days ago
100.0 % uptime
Today
LayerPanel v2.0 ? Operational
90 days ago
100.0 % uptime
Today
Classic LayerPanel ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Help Center ? Operational
90 days ago
100.0 % uptime
Today
Ticket System ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
The network upgrade has been scheduled for ​Thursday, Feb 27th from 2:00 a.m. to 3:00 a.m. (GMT +8).

During this time, there will be no impact to your services or any applications as traffic will be automatically rerouted to our alternate network providers.

We appreciate your patience as we work to strengthen the security and improve our service performance. If you are unable to connect to an application or connect your server, please contact our Technical Support Department for assistance.
Posted on Feb 26, 16:59 HKT
Past Incidents
Feb 28, 2020

No incidents reported today.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Resolved - This incident has been resolved.
Feb 15, 17:18 HKT
Investigating - Urgent maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 17:10 HKT
Feb 14, 2020
Resolved - The Classic LayerPanel have been resumed at this moment.
Feb 14, 13:16 HKT
Update - We are continuing to work on a fix for this issue.
Feb 14, 13:15 HKT
Identified - Urgent maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 08:49 HKT