Urgent Hardware Maintenance for some of Cloud Servers
Scheduled Maintenance Report for LayerStack
Completed
The scheduled maintenance has been completed.
Posted Oct 15, 2019 - 22:30 HKT
Update
Our team of engineers is still undergoing maintenance and it is estimated that it will take another 30 minutes to complete.
Posted Oct 15, 2019 - 21:58 HKT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2019 - 20:00 HKT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 15, 2019 - 18:23 HKT
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 15, 2019 - 18:23 HKT
Scheduled
Dear Valued Customer,

The schedule of hardware maintenance will be performed for some of Cloud Servers which continue to provide an exceptional performance in coming time. Another maintenance notification has been sent in a separate email to the affected client's administrative mailbox early today (15 Oct 2019).

In light of this maintenance, the affected services will be inaccessible temporarily around 90 - 120 minutes between the following schedule.

Date: 15 Oct 2019 (Tuesday)
Time: 20:00 – 22:00 (GMT +0800)

We’re always committed to helping customers access advanced compute infrastructure. Hope you understand that such maintenances are necessary to continue providing optimal service for you and we apologize for any inconvenience for this maintenance task.

Thank you very much for your kind support to LayerStack.
Posted Oct 15, 2019 - 18:00 HKT
This scheduled maintenance affected: Regions (Classic LayerPanel) (Hong Kong - HK01, Hong Kong - HK02).