Our engineer team has figured out the failure of core router and we have resolved the issue completely now.
Again, we are sorry for any inconvenience caused.
Posted Oct 07, 2019 - 12:58 HKT
Our engineer team is investigate the network issue for some HK Cloud Servers with our network upstream provider now, we should provide further update shortly. The Cloud Servers connection may be interrupted currently.
We are sincerely sorry for inconvenience caused.
Posted Oct 07, 2019 - 12:22 HKT
This incident affected: Service (LayerPanel 2, Classic LayerPanel) and Regions (Classic LayerPanel) (Hong Kong - HK01, Hong Kong - HK02).