Urgent Hardware Maintenance for some Hong Kong Cloud Services
Incident Report for LayerStack
This incident has been resolved.
Posted Apr 15, 2019 - 20:09 HKT
The detected hardware fault has now been resolved by replaced new hardware and all systems should be operational now.
Posted Apr 15, 2019 - 19:40 HKT
The maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2019 - 18:35 HKT
Hardware Replacement will be completed shortly, we will keep update here
Posted Apr 15, 2019 - 17:59 HKT
We are working on hardware replacement and it will take place over a span of 30-60 minutes.
Posted Apr 15, 2019 - 17:43 HKT
Our system engineer team has checked that there was fault alert in hardware level and we need to undergo the urgent hardware replacement to resolve this.
Posted Apr 15, 2019 - 17:35 HKT
This incident affected: Regions (Classic LayerPanel) (Hong Kong - HK01, Hong Kong - HK02).