Cloud Servers Connection Issue for some HK clients

Incident Report for LayerStack

Resolved

This incident has been resolved.

Posted Jun 27, 2019 - 15:03 HKT

Update

We are continuing to investigate this issue.

Posted Jun 27, 2019 - 14:38 HKT

Investigating

Apologies for the inconvenience caused. Currently, our system engineers are checking it urgently and we will keep you updated on the status

Posted Jun 27, 2019 - 14:38 HKT

This incident affected: Regions (Classic LayerPanel) (Hong Kong - HK01, Hong Kong - HK02).