The issue is resolved by working with upstream network provider. Connection resumed .
Posted Nov 22, 2018 - 17:47 HKT
Identified
We have detected instability with the peering connection between LayerStack and HKBN. Network traffic via the HKBN network will have slight performance degrade. We are currently working with the upstream provider to find a resolution as soon as possible.
Posted Nov 22, 2018 - 17:13 HKT
This incident affected: Regions (Classic LayerPanel) (Hong Kong - HK01, Hong Kong - HK02, Singapore - SG01, Tokyo - JP01) and Service (Classic LayerPanel).