Hardware Upgrade Maintenance for some of Cloud Servers
Scheduled Maintenance Report for LayerStack
Completed
The scheduled maintenance (7 Oct 2019) would be cancelled or postponed and the related customer would receive the email notification for the status.
Posted 17 days ago. Oct 06, 2019 - 23:37 HKT
Update
Dear Valued Customer,

Due to the scheduled maintenance on 4 Oct 2019 has been postponed, we have arranged updated schedule and please refer to below details. Another maintenance notification has been sent in a separate email to the affected client's administrative mailbox early today (5 Oct 2019).

Date: 7 Oct 2019 (Monday)
Time: 08:00 – 09:30 (GMT +0800)

We’re always committed to helping customers access advanced compute infrastructure. Hope you understand that such maintenances are necessary to continue providing optimal service for you and we apologize for any inconvenience for this maintenance task.

Thank you very much for your kind support to LayerStack.
Posted 18 days ago. Oct 05, 2019 - 15:24 HKT
Update
Dear Valued Customer,

The scheduled maintenance on 4 Oct 2019 Time: 20:00 – 22:00 (GMT +0800) has been postponed until further notice. It will be rescheduled at later date. The new date for the maintenance will be announced in a separate email as soon as possible.

Thank you very much for your kind support to LayerStack.
Posted 19 days ago. Oct 04, 2019 - 17:11 HKT
Scheduled
Dear Valued Customer,

The schedule of infrastructure hardware maintenance will be performed for some of Cloud Servers which continue to provide an exceptional performance in coming time. Another maintenance notification has been sent in a separate email to the affected client's administrative mailbox early today (2 Oct 2019).

In light of this maintenance, the affected services will be inaccessible temporarily around 90 - 120 minutes between the following schedule.

Date: 4 Oct 2019 (Friday)
Time: 20:00 – 22:00 (GMT +0800)

We’re always committed to helping customers access advanced compute infrastructure. Hope you understand that such maintenances are necessary to continue providing optimal service for you and we apologize for any inconvenience for this maintenance task.

Thank you very much for your kind support to LayerStack.
Posted 21 days ago. Oct 02, 2019 - 18:15 HKT
This scheduled maintenance affected: Hong Kong - HK02 and Hong Kong - HK01.